Whether you're planning your trip, walking a tour right now, or partnering with us as a host — here's how to reach us. We answer in English and Italian.
Access problems, questions about a tour, help before or during your experience.
[email protected]Not satisfied, or changed your plans? Every purchase has a 48-hour money-back guarantee.
Read the Refund Policy →Run a B&B or vacation rental in Rome? Offer NarraTours to your guests and earn on every purchase.
Discover the host program →Media inquiries, content collaborations and new city partnerships.
[email protected]💡 During your tour, the fastest way to get help with directions, food spots or what you're looking at is your AI city guide — included free and available 24/7 inside your experience.